To purchase Archery, Mongolian bow and arrow art works, you can directly proceed through the buy now link below the art. We accept money order, personal checks?, bank transfers, most major credit cards (Visa, Master card, American Express) and PayPal. After receiving your payment, we will ship the art within 2-3 business days. 

For money order and personal checks, please make the payment available to www.mongolianarchery.com and mail to:

Mongolian Archery
P.O.Box-278
Ulaanbaatar City-26, Mongolia

To purchase archeries, please email us (click Buy now link below the artwork) and we will contact you for your order confirmation and payment. Upon receipt of your payment, we will ship the art within 2-3 business days.
    
Shipment:
We ship the purchased art from Oakland, California in the United States (in few occasions from Ulaanbaatar Mongolia depending on the arts location). We ship through US express mail, DHL, FedEx, UPS based on your choice.

Return Policy:
Returns will be accepted if it is reshipped within 3 days after your receipt of the art. The purchaser entitled to be responsible for the payment of the return shipment.

How can I pay for my order?

You have the following choices:

  • Credit Card Payments
  • Money Transfer to our bank account (the procedure takes from 3 to 7 days);
  • PayPal;
  • Western Union, MoneyGram (the procedure takes only 15 minutes, and we receive the money as soon as in 1 hour).
  • Pay by Bank
  • 1. Is ordering with credit card is secure at your site?
    Paying with your credit card is absolutely safe and secure. We use Secure Sockets Layer (SSL) technology to encipher payment data you send via Internet (please, see Safe Shopping Guarantees).

    2. How is a portrait packed for delivery?
    Every bow&arrow is packed manually in ultra strong materials, then rolled in special tube, and carefully transported to its destination.

    3. What delivery methods do you use?
    We use US express mail, DHL, FedEx and UPS for delivery.

    4. How long does it take to get my purchase?

    Shipment of your purchase is effected within 48 hours from the moment when we reeive your money transfer. Delivery of your purchase will take 3-5 business days, according to your choice of delivery method. (please see the Delivery page)

    5. What if my purchase arrives in damaged state?

    The chance that your purchase will arrive damaged is very low, as we use special packing materials for safe and careful transportation to ensure secure delivery and prevent damages. In case when your purchase does arrive damaged, please document it and immediately contact us. If the damage caused through our fault, we shall exchange your purchase or shall refund your money.

    6. Are the bow&arrow presented at your site are original?
    All bow&arrow presented at our site are original and created by hand, as stated and confirmed by Originality Certificate.

    7. Are any digital technologies are used during creation of bow&arrow?
    No, all works presented at our site are created by professional artists only by hand, without any digital technologies.

    8. Can you create an bow&arrow on commission portrait or painting?

    Yes, we can. Professional artists can create any portrait, copy or any other bow&arrow, including sculptures at your request.

    9. Can I get a discount, if I order several articles?
    In most cases, we offer a discount, if you are already our regular customer (purchasing at least three arts) or purchase more than 3 arts at the time.

    10. Can I cancel my order?
    Yes, you can cancel your order, but only before we have shipped your purchase. If you want to cancel your order, but a painting has been already sent, you may return it within 3 days of arrival. In this case you will be responsible for return shipment and operational expenses (please, see Money Back Guarantee). We will refund your money after the safe arrival of the bow&arrow.
    11. I want to purchase a painting, but later. Can you reserve it for me?
    Yes, we can reserve any painting for you. But we prefer if you already made at least 40% deposit of the price. Please contact us to make a reservation?

    12. Do you sell bow&arrow wholesale?
    Yes, we do. Please, visit Commission Painting page to know more.
    If you have any other questions, please contact us at: info@mongolianarchery.com and/or 976+99140140